Shipping

We appreciate your patience and understanding during this time. If you have any urgent shipping inquiries, please contact our customer service team.

Shipping

We are working hard to dispatch your orders. Please note delivery time frames begin from when you receive your shipping notification, not from when your order is placed on the Perri Cutten website.


Delivery Costs

Australia

  • We offer free standard shipping for orders over $299.
  • There is a $10 flat shipping fee for orders below $299. 
  • Express shipping is available at a flat rate of $20 Australia wide.

International
International orders are sent via our international shipping partner. Perri Cutten currently delivers to the following countries:

  • New Zealand / AUD $30*
  • Singapore / AUD $50*
  • Hong Kong / AUD $50*
  • USA / AUD $60*
  • Canada / AUD $60*
  • UK / AUD $80*
  • France / AUD $80*

Please note that the cost of the garment and shipping does not include any duties or taxes payable at the destination country. Please familiarize yourself with the cost of duties and taxes before purchasing online as these will not be refunded by Perri Cutten.

Estimated Delivery Times 

Estimated Standard Post Delivery Times

Destination Delivery Times
Sydney Metro 2 - 5 business days
Melbourne Metro, Brisbane Metro 2 - 9 business days
Adelaide Metro, Regional NSW 3 - 11 business days
Regional ACT, Regional SA, Regional WA 2 - 14 business days
Regional VIC, Regional QLD, Regional TAS 2 - 18 business days
Perth Metro, Darwin 3 - 12 business days
NT 2 - 19 business days
NZ Up to 12 business days

 

Estimated Express Post Delivery Times

Destination Delivery Times
ACT 1 - 4 business days
NSW, VIC, SA 1 - 5 business days
QLD, TAS 2 - 6 business days
WA, NT 3 - 8 business days

 

*The estimated shipping times above have been supplied by Australia Post and may take longer than expected. We recommend tracking the delivery progress of your parcel via the Australia Post website. If your parcel hasn't arrived within 10 business days of the estimated delivery date, please contact our Customer Service team.

Please note that during sale or promotional events, delivery may be longer than the specified times above.


Delivery Process
Once your order has been received we will do our best to fulfill it as soon as possible.

Whilst we endeavour to fulfill all orders, please note that some styles, sizes or colours may not be available at time of dispatch. If this is the case you will be notified.

Due to an increased volume of orders during sale periods, it may take a little longer than usual for your order to be dispatched. We apologise in advance for any inconvenience caused.

Tracking
You will receive an Order Shipped email with a tracking number once your order has been dispatched. Domestic orders can be tracked via www.auspost.com.au and International orders can be tracked via https://www.dhl.com/au-en/home/tracking.html

Lost or Damaged Goods
If believe your order may have been lost or damaged in transit, please contact us via info@perricutten.com.au. 

Faulty Items
If you believe your item is faulty please contact our Customer Service team at info@perricutten.com.au and we'll be able to assist. Please ensure that once your send the garment(s) back to us, that this is noted on the returns form. 

Order Cancellations
We work hard to dispatch orders as quickly as possible and may not be able to facilitate order cancellations. If you have made a mistake, please contact our Customer Service team as quickly as possible to see what we can do for you.