Please note that Australia Post are currently experiencing significant delivery delays due to COVID-19 restrictions. We are working hard to dispatch your orders as quickly as possible, however delivery times may be impacted by Australia Post delays. We appreciate your patience during this time.
- We offer free standard shipping for orders over $299.
- There is a $10 flat shipping fee for orders below $299.
- Express shipping is available at a flat rate of $20 Australia wide.
International orders are sent via our international shipping partner. Perri Cutten currently delivers to the following countries:
- New Zealand / AUD $30*
- Singapore / AUD $50*
- Hong Kong / AUD $50*
- USA / AUD $60*
- Canada / AUD $60*
- UK / AUD $80*
- France / AUD $80*
Please note that the cost of the garment and shipping does not include any duties or taxes payable at the destination country. Please familiarize yourself with the cost of duties and taxes before purchasing online as these will not be refunded by Perri Cutten.
Australia Post have advised they are experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19.
Once your order has been received we will do our best to fulfill it as soon as possible.
Whilst we endeavour to fulfill all orders, please note that some styles, sizes or colours may not be available at time of dispatch. If this is the case you will be notified.
Due to an increased volume of orders during sale periods, it may take a little longer than usual for your order to be dispatched. We apologise in advance for any inconvenience caused.
You will receive an Order Shipped email with a tracking number once your order has been dispatched. Domestic orders can be tracked via www.auspost.com.au and International orders can be tracked via https://www.dhl.com/au-en/home/tracking.html
Lost or Damaged Goods
If believe your order may have been lost or damaged in transit, please contact us via email@example.com.
If you believe your item is faulty please contact our Customer Service team at firstname.lastname@example.org and we'll be able to assist. Please ensure that once your send the garment(s) back to us, that this is noted on the returns form.
We work hard to dispatch orders as quickly as possible and may not be able to facilitate order cancellations. If you have made a mistake, please contact our Customer Service team as quickly as possible to see what we can do for you.