We are working hard to dispatch your orders. Please note delivery time frames begin from when you receive your shipping notification, not from when your order is placed on the Perri Cutten website.
- We offer free standard shipping for orders over $299.
- There is a $10 flat shipping fee for orders below $299.
- Express shipping is available at a flat rate of $20 Australia wide.
International orders are sent via our international shipping partner. Perri Cutten currently delivers to the following countries:
- New Zealand / AUD $30*
- Singapore / AUD $50*
- Hong Kong / AUD $50*
- USA / AUD $60*
- Canada / AUD $60*
- UK / AUD $80*
- France / AUD $80*
Please note that the cost of the garment and shipping does not include any duties or taxes payable at the destination country. Please familiarize yourself with the cost of duties and taxes before purchasing online as these will not be refunded by Perri Cutten.
Estimated Delivery Times
While we'll be working hard to get your orders dispatched as quickly as possible, please note that the below dates are just estimates and that we recommend you shop earlier this holiday season to ensure you and your loved ones receive your gifts in time.
Christmas Delivery Cut Off Dates for Express Shipping
|ACT, SA, NSW, VIC, Brisbane Metro||12pm Tuesday 19th December|
|TAS, Perth Metro, Regional QLD||12pm Monday 18th December|
|TAS Remote, Regional WA||12pm Saturday 16th December|
|NT||12pm Friday 15th December|
|NZ||12pm Tuesday 5th December|
Christmas Delivery Cut Off Dates for Standard Shipping
|ACT, NSW, SA, VIC, Brisbane Metro||12pm Monday 11th December|
|TAS, Perth Metro||12pm Saturday 9th December|
|Regional QLD & WA||12pm Sunday 3rd December|
|NT||12pm Saturday 2nd December|
|NZ||12pm Tuesday 5th December|
* The above delivery cut-off dates do not guarantee delivery by Christmas and are estimates only. In order to avoid disappointment, we advise shopping as early as possible.
Estimated Standard Post Delivery Times
|ACT, NSW, QLD, SA||3 - 7 business days|
|VIC||3 - 8 business days|
|TAS||4 - 9 business days|
|WA||14 + business days|
|NT||6 - 14 business days|
|NZ||Up to 12 business days|
Estimated Express Post Delivery Times
|ACT, NSW, QLD, SA, VIC||2 - 3 business days|
|TAS||2 - 4 business days|
|WA||4-7 business days|
|NT||3 - 5 business days|
*The estimated shipping times above have been supplied by Australia Post and may take longer than expected. We recommend tracking the delivery progress of your parcel via the Australia Post website. If your parcel hasn't arrived within 10 business days of the estimated delivery date, please contact our Customer Service team.
Please note that during sale or promotional events, delivery may be longer than the specified times above.
Once your order has been received we will do our best to fulfill it as soon as possible.
Whilst we endeavour to fulfill all orders, please note that some styles, sizes or colours may not be available at time of dispatch. If this is the case you will be notified.
Due to an increased volume of orders during sale periods, it may take a little longer than usual for your order to be dispatched. We apologise in advance for any inconvenience caused.
You will receive an Order Shipped email with a tracking number once your order has been dispatched. Domestic orders can be tracked via www.auspost.com.au and International orders can be tracked via https://www.dhl.com/au-en/home/tracking.html
Lost or Damaged Goods
If believe your order may have been lost or damaged in transit, please contact us via email@example.com.
If you believe your item is faulty please contact our Customer Service team at firstname.lastname@example.org and we'll be able to assist. Please ensure that once your send the garment(s) back to us, that this is noted on the returns form.
We work hard to dispatch orders as quickly as possible and may not be able to facilitate order cancellations. If you have made a mistake, please contact our Customer Service team as quickly as possible to see what we can do for you.